---
title: Add Backup Tester to Moderated Tests
description: Do you have an extremely important moderated test, e.g. with many spectators, and can't under any circumstances risk the test person being late or not showing up at all? Our no-show rate is currently
---

[Skip to content](https://knowledge.rapidusertests.com/en/knowledge/add-backup-tester-to-moderated-tests#main-content)

- [English](https://knowledge.rapidusertests.com/en/knowledge/add-backup-tester-to-moderated-tests)
- [Deutsch](https://knowledge.rapidusertests.com/de/knowledge/backup-tester-bei-moderierten-tests-hinzubuchen)

English

Show submenu for translations

![](https://knowledge.rapidusertests.com/hs-fs/hubfs/RUT_transpHintergrund_klein-1.png?width=100&height=75&name=RUT_transpHintergrund_klein-1.png)

Open main navigation

Close main navigation

- - [English](https://knowledge.rapidusertests.com/en/knowledge/add-backup-tester-to-moderated-tests)
    - [Deutsch](https://knowledge.rapidusertests.com/de/knowledge/backup-tester-bei-moderierten-tests-hinzubuchen)

  English
  
  Show submenu for translations
- Contact us

 Contact us

 How can we help you?

- There are no suggestions because the search field is empty.

1. [RapidUsertests Testing Guide](https://knowledge.rapidusertests.com/en/knowledge?hsLang=en)
2. [Achieving the best results possible](https://knowledge.rapidusertests.com/en/knowledge/achieving-the-best-results-possible?hsLang=en)
3. [Moderated RapidUsertests & Interviews](https://knowledge.rapidusertests.com/en/knowledge/achieving-the-best-results-possible?hsLang=en#moderated-rapidusertests-interviews)

# Add Backup Tester to Moderated Tests

Do you have an extremely important moderated test, e.g. with many spectators, and can't under any circumstances risk the test person being late or not showing up at all?

Our no-show rate is currently only 3% and we are constantly working to reduce it further. Nevertheless, it can be useful to book a backup tester for important appointments, so that the test can be guaranteed to take place.

You can book Backup Testers via your dashboard, where you also select the test dates:

![](https://knowledge.rapidusertests.com/hs-fs/hubfs/undefined-Nov-11-2026-02-14-01-9532-PM.png?width=1133&height=869&name=undefined-Nov-11-2026-02-14-01-9532-PM.png)

Backup testers cost slightly less than regular testers:

15-minute session: 0.5 credits

30-minute session: 0.75 credits

45-minute session: 1 credit

60-minute session: 1 credit

90-minute session: 1 credit

You can book a backup tester for a maximum of two sessions. Simply enter the dates in the free field. We will then invite the testers to the corresponding dates.

Should the case arise that you actually need the backup tester, you simply switch to the "Backup tester" test, which you will find in the list of your booked tests:

![](https://knowledge.rapidusertests.com/hs-fs/hubfs/undefined-Nov-11-2026-02-14-02-8069-PM.png?width=1077&height=309&name=undefined-Nov-11-2026-02-14-02-8069-PM.png)

This is where your backup tester is ready to step in if the worst should happen:

![](https://knowledge.rapidusertests.com/hs-fs/hubfs/undefined-Nov-11-2026-02-14-02-4624-PM.png?width=807&height=313&name=undefined-Nov-11-2026-02-14-02-4624-PM.png)

The feature is currently still in beta, so if you have any feedback, suggestions, or questions, feel free to contact us by mail ([info@rapidusertests.com](mailto:info@rapidusertests.com)), phone (030 / 555 747 989), or chat.

 

- [My first usability test](https://knowledge.rapidusertests.com/en/knowledge/my-first-usability-test?hsLang=en#main-content)

    - [Creating the test concept](https://knowledge.rapidusertests.com/en/knowledge/my-first-usability-test?hsLang=en#creating-the-test-concept)
    - [Special features of moderated RapidUsertests](https://knowledge.rapidusertests.com/en/knowledge/my-first-usability-test?hsLang=en#special-features-of-moderated-rapidusertests)
- [Achieving the best results possible](https://knowledge.rapidusertests.com/en/knowledge/achieving-the-best-results-possible?hsLang=en#main-content)

    - [Usability test evaluation](https://knowledge.rapidusertests.com/en/knowledge/achieving-the-best-results-possible?hsLang=en#usability-test-evaluation)
    - [Moderated RapidUsertests & Interviews](https://knowledge.rapidusertests.com/en/knowledge/achieving-the-best-results-possible?hsLang=en#moderated-rapidusertests-interviews)
    - [Share the results with your company](https://knowledge.rapidusertests.com/en/knowledge/achieving-the-best-results-possible?hsLang=en#share-the-results-with-your-company)
    - [Test creation for experienced users and UX professionals](https://knowledge.rapidusertests.com/en/knowledge/achieving-the-best-results-possible?hsLang=en#test-creation-for-experienced-users-and-ux-professionals)
- [Different test types](https://knowledge.rapidusertests.com/en/knowledge/different-test-types?hsLang=en#main-content)

    - [You can test (almost) everything](https://knowledge.rapidusertests.com/en/knowledge/different-test-types?hsLang=en#you-can-test-almost-everything)
- [RapidUsertests Premium](https://knowledge.rapidusertests.com/en/knowledge/rapidusertests-premium?hsLang=en#main-content)

    - [Premium Features](https://knowledge.rapidusertests.com/en/knowledge/rapidusertests-premium?hsLang=en#premium-features)
- [Account & Setup](https://knowledge.rapidusertests.com/en/knowledge/account-setup?hsLang=en)
- [Tips for our testers](https://knowledge.rapidusertests.com/en/knowledge/tips-for-our-testers?hsLang=en)

[![Chill listening crop-3](https://knowledge.rapidusertests.com/hs-fs/hubfs/RUT_transpHintergrund_klein-2.png?width=52&height=24&name=RUT_transpHintergrund_klein-2.png "Chill listening crop-3")](http://userlutions.com)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, Userlutions GmbH